Will My Cell Phone Interfere With My Dexcom G6

Last Updated: September 27, 2022

Your phone settings can preclude the Dexcom G6 app from working. Learn more about the settings that will permit your app to work as expected.

Screen Fourth dimension

Screen Time'southward Downtime and App Limits can temporarily disable apps. If you set time limits for the Dexcom G6 app, you may not open the app, get alerts or sensor readings. Either:
- Plough off Downtime and App Limits or
- Add Dexcom G6 app to the Always Allowed app list

How to add G6 to Immune Apps?

Get to Settings, find Screen Time, choose Always Immune, find Dexcom G6, and tap the plus icon to add Dexcom G6 to the Immune Apps listing.

Do Not Disturb

Practice Not Disturb silences all alerts except for the Urgent Low alarm, Transmitter Failure, Sensor Failure, and App Stopped Alert. If the Dexcom G6 Ever Audio characteristic is on, information technology will override your phone settings, so y'all hear glucose alerts set to sound.

How to plough Do Not Disturb off?

Go to Settings, tap on Exercise Not Disturb, and plow it off.

To turn E'er Audio on, open up your Dexcom G6 app, tap Settings, choose Alerts, and turn Always Sound on.

Low Power Way

Depression Ability Style may prevent the Dexcom G6 app from running in the background. When Low Power Fashion is on, your Dexcom G6 alarm and alerts may be delayed. If you're using Share, information sent to followers may besides exist delayed. Nosotros do not recommend using Depression Power Mode.

How to turn Low Power Manner off?

Go to Settings, tap Bombardment, and turn Low Power Mode off.

Device Bluetooth

Your Dexcom G6 app uses Bluetooth to connect with your transmitter. You must continue your phone Bluetooth turned on to get alerts and sensor readings.

How to turn Bluetooth on?

Go to Settings, detect Bluetooth, and turn it on.

App Bluetooth Permission

Apple tree requires you lot to give the Dexcom G6 app permission to use Bluetooth. You must continue Bluetooth Permission turned on for the Dexcom G6 app to work.

How to plough Bluetooth Permission on?

Become to Settings, tap on Dexcom G6, and turn Bluetooth on.

Notifications Permission

Notifications let you get alarm and alerts on your telephone. If notifications for the Dexcom G6 app are off, you won't become any alarm or alerts. We recommend turning Dexcom G6 app notifications on. On iOS 15 and higher up, practise not add the G6 app to Scheduled Summary.

How to plough Notifications on?

Go to Settings, choose Dexcom G6, tap Notifications, turn Allow Notifications on.

Critical Alerts

You lot must allow Critical Alerts for the Dexcom G6 app to work. This permission is needed to hear important alerts like the Urgent Low Glucose Warning even when your phone is on mute/Practice Not Disturb or notifications are off.

How to plow Notifications on?

Go to Settings, cull Dexcom G6, tap Notifications, and turn Critical Alerts on.

Background App Refresh

Background App Refresh allows the Dexcom G6 app to continue running in the background. If Background App Refresh is turned off, your Dexcom G6 alarm and alerts may be delayed. If you're using Share, data sent to followers may besides exist delayed. Nosotros recommend keeping Background App Refresh turned on.

How to plow Groundwork App Refresh on?

Go to Settings, find Dexcom G6, and turn Background App Refresh on.

Focus Mode

On iOS 15 and above, the Focus feature will silence alerts and notifications for chosen apps. If you add Dexcom G6 to whatsoever Focus mode, your Dexcom G6 alarm and alerts may be delayed. Either:
- Don't utilise Focus modes or
- Add Dexcom G6 app to Allowed Apps

How to add G6 to Allowed Apps?

Go to Settings, notice Focus, choose a Focus mode, add Dexcom G6 as an Allowed App, and repeat for each Focus mode.

The location of each setting may be different based on your iOS version. Please refer to your smart device instructions for detailed data. Non sure which iOS version you lot're on? Discover your device's iOS version inside the About section of your phone's Settings.

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